Frequently asked questions
general questions
question:
what is a digital print?
answer:
A DIGITAL PRINT IS A HIGH RESOLUTION IMAGE FILE. BASICALLY A PHOTO, IN FACT IF YOU SAVE THE FILE YOU UPLOAD ONCE YOU PURCHASE THE DIGITAL PRINT IT WILL BE STORED IN YOUR PHONES PHOTOS AREA SHOULD YOU CHOOSE.
ONCE YOU BUY THE DIGITAL PRINT AND UPLOAD THE IMAGE FILE (JPEG FORMAT AT 300 DPI) TO YOUR PHONE YOU CAN SAVE IT AS A BACKGROUND IN YOUR PHONE, IPAD, LAPTOP. YOU CAN ALSO PRINT THE IMAGE OR HAVE IT PROFESSIONALLY PRINTED. A PERSONAL FAVORITE OF OURS IS TO ADD THE IMAGE TO YOUR DIGITAL PICTURE FRAME, ALONG WITH ALL OF YOUR OTHER PURCHASED DIGITAL PRINTS.
question:
WHY IS THE ORIGINAL ARTWORK ABLE TO BE SOLD SO CHEAPLY?
answer:
THE ORIGINAL ARTWORK IS ABLE TO BE SOLD AT A LOWER PRICE BECAUSE EVERY DIGITAL PRINT SOLD CONTRIBUTES TO THE ORIGINAL ARTWORK. ROUGHLY NINETY PERCENT OF THE PURCHASE FOR THE DIGITAL PRINT CONTRIBUTES TO LOWERING THE PRICE OF THE ORIGINAL ARTWORK. ONCE ALL OF THE DIGITAL PRINTS THAT ARE AVAILABLE ARE SOLD THE REMAINING AMOUNT FROM THE FULL RETAIL PRICE OF THE ARTWORK IS WHAT REMAINS.
THIS MASSIVELY DISCOUNTED PRICE BECOMES THE PRICE THAT ONLY THE FANS WHO BOUGHT DIGITAL PRINTS HAVE ACCESS TO!
question:
ONCE i BUY THE DIGITAL PRINT WHAT HAPPENS?
answer:
ONCE YOU BUY THE DIGITAL PRINT AN EMAIL IS SENT TO YOU WITH THE DOWNLOADABLE FILE OF YOUR IMAGE (DIGITAL PRINT). ALONG WITH A THANK YOU FOR SUPPORTING THE ARTIST AND THEIR ASSOCIATED ORIGINAL ARTWORK.
ONCE ALL OF THE DIGITAL PRINTS HAVE SOLD YOU WILL BE NOTIFIED VIA E-MAIL THAT ALL OF THE PRINTS HAVE BEEN SOLD. IN THIS E-MAIL WILL ALSO BE A LINK TO THE ORIGINAL ARTWORK AT ITS MASSIVELY DISCOUNTED PRICE.
question:
HOW DO I GET A CHANCE TO OWN THE ORIGINAL ARTWORK?
answer:
THROUGH OUR LIMITED PRODUCT RELEASE STYLE E-MAIL NOTIFICATIONS. ONCE ALL OF THE DIGITAL PRINTS HAVE SOLD. ALL OF THE PEOPLE WHO PURCHASED THE DIGITAL PRINT ARE NOTIFIED VIA E-MAIL OF THE RELEASE OF THE ORIGINAL ARTWORK AT ITS REDUCED PRICE. THIS E-MAIL PROVIDES YOU WITH THE DAY AND TIME AS WELL AS A LINK TO CLICK TO PURCHASE THE ORIGINAL ARTWORK.
question:
CAN I BUY MULTIPLE DIGITAL PRINTS? AND DOES THAT INCREASE MY ODDS OF WINNING THE ORIGINAL ARTWORK?
answer:
AT THIS TIME YOU ARE ABLE TO BUY MULTIPLE DIGITAL PRINTS. KEEP IN MIND THAT THE DIGITAL PRINTS ARE ALL THE SAME.
BUYING MULTIPLE PRINTS DOES INCREASE YOUR ODDS AS IT REDUCES THE AMOUNT OF PEOPLE WHO ARE NOTIFIED OF THE RELEASE OF THE ORIGINAL ARTWORK AT ITS REDUCED PRICE.
question:
WHAT HAPPENS IF ALL OF THE DIGITAL PRINTS DON’T SELL?
answer:
AFTER 90 DAYS, IF ALL OF THE DIGITAL PRINTS HAVE NOT SOLD THE ARTIST IS NOTIFIED AND GIVEN TWO CHOICES. THEY CAN ACCEPT THE AMOUNT OF DIGITAL PRINTS THAT HAVE SOLD AND CONTRIBUTED TO THE ORIGINAL ARTWORK AND RELEASE THE ARTWORK AT THE SAME REDUCED PRICE AS MENTIONED.
OR THE ARTIST CAN CHOOSE NOT TO SELL THE ARTWORK AND REFUND ALL DIGITAL ARTWORK PURCHASERS THEIR PAYMENTS. THIS IS NOT A FULL REFUND. YOUR REFUNDED ROUGHLY 90 PERCENT AS PART OF YOUR MONEY (ROUGHLY 10 PERCENT) GOES TOWARDS THE PURCHASE OF YOUR DIGITAL PRINT. SEE OUR REFUND POLICY FOR DETAILS.
question:
CAN I JUST BUY THE WHOLE ARTWORK?
answer:
CURRENTLY, YOUR ONLY CHANCE OF BUYING THE WHOLE ARTWORK IS IF YOU PURCHASE ALL OF THE DIGITAL PRINTS AVAILABLE AND NO ONE ELSE HAS BOUGHT ANY DIGITAL PRINTS OF THAT ARTWORK. ONCE THIS HAPPENS YOU ARE THE ONLY PERSON NOTIFIED OF THE LIMITED RELEASE AND SUBSEQUENTLY THE ONLY PERSON ABLE TO BUY THE ARTWORK AT THE REDUCED PRICE.
question:
WHY DO I HAVE TO START AN ACCOUNT TO BUY THE DIGITAL PRINT OF THE ARTWORK?
answer:
SINCE OUR SYSTEM IS PART OF A LIMITED RELEASE AND INVOLVES ELEMENTS SIMILAR TO A CONTEST ACCOUNTABILITY AND SECURITY ARE ESSENTIAL TO OUR PROCESS. WE MUST HAVE RELIABLE INFORMATION FOR EACH PERSON WHO ENTERS INTO THE LIMITED RELEASE. THIS ALSO ENSURES YOUR ABILITY TO GO TO YOUR ACCOUNT AND SEE ALL OF THE DIGITAL ARTWORKS YOU HAVE PURCHASED AND SEE UPDATES ON THOSE DIGITAL PRINTS AND ASSOCIATED ORIGINAL ARTWORKS.
question:
HOW DO I KNOW THE ARTIST ISNT PERSONALLY PICKING THE WINNER?
answer:
THE ARTIST DOES NOT HAVE ACCESS TO THE E-MAIL SYSTEM OR HAVE ACCESS TO THE RELEASE E-MAIL TIME AND DAY. THE ARTWORK THEY’VE SUBMITTED WILL BE RELEASED VIA A SEPARATE TEAM OF ADMINISTRATORS. SEPARATELY RELEASES ARE CHECKED BY A SECONDARY TEAM TO ENSURE THE UPMOST IN EQUALITY AND PRIVACY FOR EACH CUSTOMER. WE KEEP RECORDS OF ALL RELEASE E-MAILS AND WINNERS, AVAILABLE UPON REQUEST AS WELL.
question:
HOW DOES THE NEW OWNER RECEIVE THEIR ORIGINAL ARTWORK?
answer:
CURRENTLY ARTISTS ARE REQUIRED TO SHIP THE ARTWORK THEMSELVES TO THE WINNER. THE ARTIST DOES NOT RECEIVE PAYMENT FOR THE SOLD ARTWORK UNTIL THE ARTWORK HAS BEEN VERIFIED AS RECEIVED BY THE NEW OWNER VIA THE COURIER DELIVERING THE ARTWORK.
ARTIST questions
question:
WHAT ARE THE ADVANTAGES OF SELLING MY ARTWORK THROUGH TRIBI’S CROWDFUNDING PLATFORM?
answer:
TRIBI OFFERS ARTISTS THE ABILITY TO SELL TO A BROADER RANGE OF FANS. THIS MEANS THAT THE WEALTH OF AN INDIVIDUAL FAN CARRIES LESS IMPORTANCE WHEN IT COMES TO SELLING YOUR ARTWORKS. IT EMPOWERS THE ARTIST TO SELL THEIR ARTWORKS FOR MORE ACCURATE PRICES THAN PREVIOUSLY POSSIBLE AS ALL OF YOUR FANS CAN NOW AFFORD TO CONTRIBUTE AND BUY A DIGITAL PRINTS OF THAT ARTWORK. THIS MEANS YOU ARE MORE LIKELY TO SUPPORT YOURSELF OFF OF YOUR ARTWORK. YOU ARE NO LONGER DISABLED BY YOUR LACK OF ACCESS TO HIGH NET WORTH INDIVIDUALS OR THE GALLERIES THEY FREQUENT. THIS ALSO ALLOWS YOU TO BETTER CONNECT WITH FANS WHO HAVE LONG WANTED TO OWN AN ORIGINAL OR HIGH VALUE ARTWORK OF YOURS BUT COULD NOT AFFORD IT.
question:
WHAT ARE THE FEES FOR SELLING MY ARTWORK WITH TRIBI?
answer:
TRIBI CURRENTLY HAS A 5% LIFETIME FEE FOR ARTISTS WHO GET IN EARLY AND START AN ACCOUNT PRIOR TO 2025. THE ARTIST ALSO HAS TO PAY THE SEPARATE FEE OF THE PAYMENT PROCESSOR WHICH IS 2.9%+30. THIS IS A FEE WE CONTINUE TO TRY AND IMPROVE WITH THE PAYMENT PROCESSOR. WE GIVE A VERY THOROUGH BREAKDOWN OF HOW MUCH YOU PAY IN FEES WHEN YOU LIST AN ARTWORK AS WELL AS HOW MUCH YOUR PAYOUT WILL BE FOR SUCCESSFULLY SELLING YOUR ARTWORK WHEN YOU LIST YOUR ARTWORK ON TRIBI.
question:
HOW DO I POST MY ARTWORKS?
answer:
CLICK THE “+ LOGIN” BUTTON ON THE TOP RIGHT OF THE SCREEN.
question:
HOW MANY DIGITAL PRINTS SHOULD I MAKE AVAILABLE TO HELP FUND THE REDUCED PRICE FOR THE ORIGINAL ARTWORK?
answer:
THAT DECISION IS UP TO YOU. IF YOU WOULD LIKE LESS PEOPLE TO OWN YOUR ARTWORK AT A HIGHER ENTRY PRICE THEN YOU SHOULD MAKE LESS DIGITAL PRINTS AVAILABLE. IF YOU WOULD LIKE MORE PEOPLE TO HAVE ACCESS TO OWNING THE ORIGINAL THEN INCREASING THE AMOUNT OF DIGITAL PRINTS AVAILABLE SUPPORTS THIS. INCREASING THE PRINTS AVAILABLE ALSO REDUCES THE PRICE OF THE DIGITAL PRINT AND THEREFORE INCREASES ACCESS FOR ALL OF YOUR FANS TO HAVE A CHANCE TO OWN THE ORIGINAL ARTWORK.
IT IS ALWAYS IMPORTANT TO CONSIDER YOUR FAN BASE AND HOW MANY FANS YOU HAVE. SOMETIMES SPLITTING YOUR ARTWORK INTO MORE PIECES FOR A LOWER ENTRY PRICE IS NOT ALWAYS BEST. IF YOU HAVE LESS FANS/ COLLECTORS YET THEY ARE ABLE TO AFFORD HIGHER PRICE TAG ITEMS THEN PERHAPS CONSIDER FEWER DIGITAL PRINTS. ANOTHER WAY TO CONSIDER HOW MANY DIGITAL PRINTS YOU MAKE AVAILABLE IS TO CONSIDER THE AVERAGE SALE PRICE YOU SELL FOR, WHETHER THIS IS PRINTS, T-SHIRTS, PINS, STICKERS. THIS GIVES YOU AN IDEA OF THE IDEAL ENTRY PRICE FOR YOUR FANS.
question:
WHAT HAPPENS TO THE ARTWORK IF ALL OF THE PIECES AREN’T SOLD?
answer:
AFTER 90 DAYS, IF ALL OF THE DIGITAL PRINTS HAVE NOT SOLD THE ARTIST IS NOTIFIED AND GIVEN TWO CHOICES. THEY CAN ACCEPT THE AMOUNT OF DIGITAL PRINTS THAT HAVE SOLD AND CONTRIBUTED TO THE ORIGINAL ARTWORK AND RELEASE THE ARTWORK AT THE SAME REDUCED PRICE AS MENTIONED.
OR THE ARTIST CAN CHOOSE NOT TO SELL THE ARTWORK AND REFUND ALL DIGITAL ARTWORK PURCHASERS THEIR PAYMENTS. THIS IS NOT A FULL REFUND. YOUR REFUNDED ROUGHLY 90 PERCENT AS PART OF YOUR MONEY (ROUGHLY 10 PERCENT) GOES TOWARDS THE PURCHASE OF YOUR DIGITAL PRINT. SEE OUR REFUND POLICY FOR DETAILS.